Privacy Policy

This Privacy Policy explains how Dmitrii Kuvaldin Film & Photo ("we", "our"), a photography and videography business based in Ottawa, Canada, handles information in connection with this website and our Facebook business Page.

Information we collect

• Messages you send us. When you contact us through Facebook Messenger on our business Page, we receive your name, profile information visible to the Page, and the contents of your messages.
• Booking details. When you book a shoot, we collect the details needed to deliver the service: your name, contact information, event date, venue, and service preferences.

This website itself does not use cookies, analytics, or tracking tools, and has no contact forms — all communication happens through Facebook Messenger.

How we use the information

• To respond to your enquiries and provide quotes for photography and videography services.
• To plan, deliver, and follow up on booked shoots.
• To operate an automated assistant that helps draft replies to Page messages. Drafts are reviewed by a human before anything is sent — no message is ever sent to you automatically without human review.

Data sharing

We do not sell, rent, or share your personal information with third parties for marketing. Information is processed through Meta's Facebook platform (subject to Meta's own privacy policy) and is otherwise kept within the business.

Data retention

Message history is retained as part of the Facebook Page inbox for as long as needed to serve clients and meet legal obligations. Booking records are kept for standard business and tax purposes.

Your rights

You may ask us what information we hold about you, ask for corrections, or ask us to delete your messages and booking details, subject to legal retention requirements. Contact us through our Facebook Page to make such a request.

Contact

For any privacy questions: message us at our Facebook Page.

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